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Category: J
BOXES
www.jacada.com
Title:
jacada - contact center desktop and process optimization
On this page:
Contact Us | Subscribe | Support | Search Home About Jacada Solutions Customers Industries News & Events Partners Companies Turn To Jacada, A Leading Provider Of Unified Desktop And Process Optimization Solutions, To Improve Customer Service And Significantly Reduce Operating Costs In As Little As Four Months. More >> Special Report: Investing In Unified Agent Desktops Improves Customer Retention. Datamonitor-- Industry Solutions From The Boardroom To The Contact Center, Companies Are Striving To Retain More Customers And Reduce Their Operational Expenses By Automating Complex Business Processes. Leading Communications Providers Know That Retaining Existing Customers And Selling Bundled Services Require An Efficient, Productive Contact Center That Can Deliver Perfect Customer Interactions. Achieving Customer Service Levels Is A Strategic Initiative That Impacts A Public Utility Provider's Ability To Gain Approvals For Rate Increases And Investments. When Price And Product Are Commodities, Efficiency And Accuracy In The Contact Center -- And Delivery Of A Positive Customer Experience -- Determine The Fate Of The Customer Relationship. To Positively Impact A...
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